AtlasCare Crowned Top Choice Award Winner for Top Air Conditioning and Heating Company in 2019

Oakville, OntarioFebruary 14, 2019 — Top Choice Awards has announced the 2019 Top Choice Award Winners, your city’s most trusted businesses. We at AtlasCare are proud to announce that we have been crowned the winner for Top Choice Air Conditioning and Heating Company of 2019 in the Greater Toronto Area. AtlasCare has set new standards for quality, service, image, value and professionalism. This could not have been done without the dedication of our co-workers and customers, and for that we are very grateful to you all.

We truly appreciate this recognition and the association with the exclusive Top Choice Award circle of winners in North America and Europe. Winning the Top Choice Award is one of the most coveted endorsements a business can receive, and this victory is a testament of our dedication to the consistent pursuit of total customer satisfaction.

We at AtlasCare would like to thank all of the voters for voting us your Top Choice of 2019 and we trust to always have your support. Cheers to a great year ahead!

Sincerely, the AtlasCare team

On behalf of our team we would like to extend our warmest congratulations to all of the winners and nominees of the 2019 Top Choice Award Survey.

About AtlasCare

For more than 85 years, AtlasCare has proudly provided exceptional HVAC products, installations, and after-sales customer support for all your home’s heating and cooling needs. AtlasCare also provides NADCA-certified residential duct-cleaning services and professional plumbing services, and leads the industry as Canada’s first ISO-certified residential heating and air conditioning contractor.

Our award-winning HVAC services have received recognition from Ontario consumer and industry groups alike, including the Top Choice Air Conditioning and Heating Company of 2019, 2019 Consumer Choice for Air Conditioning and Heating Contractors, 2018 Mississauga People’s Choice Award and 2018 Lennox Partner of the Year Award (Toronto District).

You can find us on our website or on social media at:





About the Top Choice Award

Top Choice Awards is an International market research firm, focusing on the experience of the customers. Since 2005, winners are released annually to recognize and showcase the most trusted and appealing service organizations and businesses in over 30 markets surveyed. Top Choice Awards collects and reviews the opinions of thousands of customers annually. The results of those studies are used by companies to improve customer satisfaction and business development while their winner lists provide customers the power to enjoy Top quality experiences through making educated purchasing decisions.

What’s That Smell? Things You Don’t Want Your Household Guests Noticing Before You Do

Every house has a smell. Smells come from the people who live there, their pets, and possibly the foods they cook. And most often these odours are harmless, but sometimes, they are unpleasant or even bad for your health.

You certainly wouldn’t want your guests to notice these smells before you do!

Household odours run the gamut from innocent and unpleasant, to noxious and harmful to your health and the health of others. Good habits like taking your garbage out regularly, banishing cigarette smokers outside, and not letting sweaty sports equipment pile up can help.

But indoor air can become particularly dry and stale when the temperatures fall and our homes are locked up tight to keep the cold air out. At these times, an air freshener doesn’t cut it.

Ensuring adequate ventilation systems can improve poor indoor air quality and keep humidity from building up in your home.

Here are some common household smells in your home and what you can do about it.

Pets and Other Animals

You love your pet, but he’s not always the cleanest!

Pet odours can be tough because they are constant and can become embedded in fibres. Sprinkling baking soda on furniture and carpeting, letting it sit for at least 10 minutes before vacuuming out can minimize odours.

If the smell is noxious and sickly, trust your instincts on this one! If something smells like a dead animal, it likely is one. You may have an insect nest or a deceased animal somewhere in your plumbing or duct system. Time to call a home comfort specialist for a precision drain cleaning or duct cleaning before this problem gets any worse.

Fishy Smells

Unless you’ve just brought home a fresh catch, the smell could come from burning electrical equipment. Electrical wires or other plastic components can emit a fish or urine smell when exposed to high heat.

Go around house check outlets. Look for electrical equipment that looks burnt or melting. Remove any plastics that are close to any heat source.

Musty, Dusty, Mouldy Smells

If you have any damp areas in your home, or water leaks and moisture build-up, these can all lead to musty smells and even worse, mould build-up. Surface mould can be easily cleaned up with a vinegar and water solution, but severe mould can be dangerously toxic and needs a more extensive fix.

You can control mould and humidity in your home with an adequate ventilation system. Air purifiers and other accessories can improve indoor air quality and keep humidity from building up in your home.

Rotten Egg Smell

A rotten egg smell could indicate a natural gas or propane leak and will need immediate attention. You will need to call your gas company for repair.

This smell could also come from a clogged P-trap in your drain. A P-trap that is working properly will contain trapped water to create an air-lock to prevent sewer gases coming up your drain. Sometimes it will dry up from lack of use and cause sewer gases and odours to release. Water should be run at least once a month to prevent this from happening.

Cooking Smells

Not all smells emanating from your kitchen are good ones! Everyone loves your Sunday chicken curry dish, but perhaps not the smell it leaves behind. And do you really want everyone to know that you’ve been frying bacon and onions?

Eliminating cooking smells can be as easy as turning on your stove’s overhead fan or opening a window. Though some chefs recommend sprinkling some salt over halved potatoes on a plate in your kitchen while you cook or lighting a scented candle.

Good kitchen habits, like washing all the dishes after each meal, and taking the garbage out promptly will help. If the garbage is not yet full, sprinkle some coffee grinds over to eliminate odour. If the garbage can itself smells, wash the container with warm water and vinegar, and sprinkle some baking soda in before putting the plastic liner in.

Bathroom Smells

Make sure your bathroom exhaust fan is working to draw out moisture and odours from the bathroom. Having a spray bottle handy for emergencies is a great idea! Simply mix 2 cups of water with 1 tbsp. white vinegar, I tsp. baking soda, and 10 drops of essential oil.

Reducing Indoor Air Pollutants

Many indoor air quality problems can be resolved with proper ventilation. Enhancing your HVAC system with accessories like air ventilators, humidifiers and purification systems to ensure your indoor air is as fresh and clean as possible.

It’s also important to know that not all air pollutants come with a tell-tale scent. Carbon monoxide, a potentially-deadly gas, has no taste or smell. Every home in Ontario, no matter its size or age, must have a certified CO alarm to warn inhabitants of the presence of carbon monoxide.

5 Ways to Future-Proof Your Home Against Rising Energy Costs in Ontario

Between an unstable global fuel market and battles over energy policy back home, there’s no telling exactly how Canada’s energy future will unfold. What we do know is this: the cost of natural gas or electricity will continue to fluctuate, and there’s not much that Ontario homeowners can do about it.

What you can do is take steps future-proof your home against rising home energy prices.

Planning home upgrades and renovations with a mind to the future has been shown to save hundreds or even thousands in energy costs year after year. And if you live in Ontario, where heat is by far the biggest energy expense for most families, the ‘H’ in ‘HVAC’ is the best place to start.

Let’s look at the various options you have when it comes to future-proofing your home against rising gas and electricity costs in Ontario and beyond.

1. Smart Home Technology

It’s incredible to think how much smart home technology has evolved in the past decade. What began as a novelty has grown to become an integral part of millions of homes worldwide.

Today, we build many new houses to use smart technology from the ground up. But there are also many ways to rewire an existing home to integrate smart home technology, including smart Wi-Fi thermostats.

When it comes to future-proof home, a smart thermostat is a must. Products like the Nest, Honeywell Evohome, Lennox iComfort and ecobee smart thermostats are a powerful ally in the fight against rising utility bills.

How does smart home heating work? Each smart thermostat model has unique features and functions, but they share many of the same benefits across the board:

  • Cost savings. The biggest selling point of a smart Wi-Fi thermostat is that it enables you to easily monitor and control your energy usage, empowering you to strategically manage your heating system to reduce costs.
  • Fewer breakdowns. The constant feedback available with smart thermostats can alert you early on to potential furnace maintenance issues. The sooner you notice and address these issues, the less likely you are to need an emergency furnace repair call.
  • Increased home value. Having a smart-ready home makes your home technologically relevant and appealing to the next generation of home buyers.

Depending on the age of your home, chances are your original furnace or boiler wasn’t wired serve as a platform for smart home technology. However, many newer models are made with smart thermostats in mind. Be sure to consider the value of smart home tech when you’re considering your next heating upgrade.


2. High-Efficiency Furnaces and Boilers

Today, most homes in Ontario are heated in one of two ways: a forced-air furnace or a hydronic system powered by a boiler. Forced air heating is the standard in most newer builds.

The efficiency of a furnace or boiler is measured by the annual fuel utilization rate, better known as the AFUE, which tells you the ratio of the unit’s actual heat output compared to its energy usage. A furnace with a 90% AFUE, for instance, turns 90% of its energy consumption into heat – the remaining 10% goes out through the chimney.

Why is the AFUE rating important? Because when it comes to rising energy costs, every bit of wasted energy counts towards higher utility bills. The higher the AFUE, the greater the benefits of energy efficiency.

  • Older, low-efficiency furnaces typically have an AFUE of 56% to 70%, which means about a third of the money spent heating the home goes to waste. That could count for hundreds of dollars each winter and thousands over the lifetime of the unit.
  • Compared that to current high-efficiency systems, which boast up to 98.5% AFUE, and it’s clear why a higher-efficiency heating unit is a future-proofing essential.

It’s important to note, however, that a bigger furnace isn’t necessarily a more efficient one for your home. A properly-sized furnace or boiler will almost always be more efficient than an oversized one, even if the more powerful unit is technically higher in AFUE. When buying a new furnace, you should always consult a trustworthy heating contractor to help you choose the right size of unit.


3. Duct Sealing

If you’re thinking of future-proofing your home with a higher-efficiency forced air furnace, there’s one other step you should take at the same time: air duct sealing.

The AFUE rating of a furnace doesn’t account for heat loss that occurs through holes in the ductwork or piping – which can account for as much as 35% of the unit’s energy output, according to ENERGY STAR. That means up to 35% of the warm air ends up in unheated spaces instead of the living space.

If the heated air can’t reach its destination, the potential cost-savings of an energy-efficient heating system are significantly lower.

4. Increased Insulation

You might be surprised to learn the impact insulation can have on your heating bills. Walls can account for 20% of a home’s heat loss, even before you count air leakage through cracks and gaps.

The criteria for effective insulation is threefold: it must successfully resist heat flow, fill the space completely and evenly, and be durable enough to provide years of dependability. Additionally, for some locations, it must withstand exposure to heat and moisture.

If you’re not sure what kind of insulation you have, or you don’t know when it was installed, it’s time to give your walls a second look. Replacing outdated, ineffective insulation is a necessity when it comes to keeping heating costs low. Along with being more efficient, newer types of insulation have the added benefit of being less toxic.

5. Energy-Efficient Windows

We don’t often think of windows when we talk about innovation and efficiency, but we should. Windows (and skylights) are often one of the biggest sources of heat loss. In some cases, it accounts for a whopping 30% of the home’s overall energy loss.

Part of this loss stems from radiant heat transfer – when heat hits the window, it transfers some of its energy to the cold air outside. The other source of heat loss is air escaping through windows is through the small, often invisible gaps between the window frame and the home’s envelope. Future-proofing your home will require you to tackle both issues.

The simplest way to cut radiant heat loss through windows is to add thick, energy-efficient window treatments that act as an extra layer of insulation. That’s a good interim solution until you’re ready to replace the windows with energy-efficient models, which is where you’ll see real energy savings.

  • Compared to standard windows, choosing ENERGY STAR-certified models can save an extra 8% on your home heating bills. Look for windows with low-e glass or low-e window coatings.
  • The cost of low-e windows is higher than standard ones, but they pay back energy savings by reflecting heat energy back into the living space when it hits the glass.
  • Some models also come with inert gasses between the panes instead of air for better insulation.

When window shopping, it’s important to look at the product’s intended Climate Zone. Southern Ontario sits in Climate Zone 2. If you purchase windows rated for Zone 1, you might find it doesn’t insulate as well as advertised.

What About Alternative Heating Technologies?

It’s hard to know exactly where things will go when it comes to alternative and renewable heating technologies in Canada.

Several years ago, for instance, policymakers in Ontario saw heat pumps as the ideal heating solution. However, despite the potential benefits of this technology, heat pumps haven’t been adopted as readily by consumers as expected – and the number of rebates available for heat pumps has declined.

But that doesn’t mean that newer heating technologies aren’t worth considering. In fact, there are more options than ever when it comes to future-proofing your home’s heating system with innovative and efficient alternatives.

Heat pumps, which move heat energy from one space to another instead of generating it, are like a furnace and air conditioner in one. Air-source heat pumps provide warmth by moving heat from the cool outdoor air into the home. It’s always possible to extract some heat energy from the air, even in the coldest Canadian winter.

During the summer, heat pumps reverse the process to cool the air. Although heat pumps cannot replace furnaces in most parts of Canada (most experts agree heat pumps are inadequate in temperatures below -15°C), they work well as a source of back-up heat and a replacement for air conditioning.

Solar heating is another intriguing option that has grown significantly in recent years. Active solar heat systems use solar energy to heat liquid or air, then transfer it into the interior space or a storage system for later use.

An active solar heating system can be combined with a radiant floor system, forced-air system or water heater to distribute supplementary solar heat. It presents an opportunity to put Ontario’s abundant solar resources to use and supplement your existing heating system with renewable energy.

A Solution for Rising Energy Costs in Ontario

Future-proofing won’t look the same for every home in Ontario. The best solution for you might not be the same as that of your friend across town, and it might even look different from your next-door neighbour’s.

Proper, well-founded future-proofing takes considering into where you live, your home’s age and structure, your family’s unique needs, and the systems already in place. Together, these factors inform which solutions will work best together to provide you with long-term value and comfort.

Any time you’re considering changes to your home heating system, it always pays to have input from home comfort specialists. Contact our team for information about heating installation and services your home in the Greater Toronto Area.


What Happens When Your Furnace is Red Tagged in Ontario

It’s even worse than you thought.

You knew this could end in a big repair bill – it’s never a good sign when your furnace starts failing in the middle of January. You were even prepared to go without heat for a day while the service tech made the repairs.

But you never expected they would shut off your gas entirely.

Now, not only are you worried about the cost of fixing your furnace, you’re wondering how you’ll prevent your pipes from freezing and keep your family comfortable in the meantime

Here are the facts on red tags in Ontario: what they are, why they’re issued, the process for red tag removal, and how to get second opinion on a red-tagged appliance.

What is a ‘Red Tag’? What Does it Mean?

Here in Ontario, the use of gaseous fuels like natural gas is subject to rules in the Technical Standards and Safety Act and its Regulations. Certified licensed gas technicians, like those that work for service companies like AtlasCare, are required by law to follow these standards.

In some circumstances, this regulation will require a gasfitter to fill out a red tag.

So, what exactly is a red tag?

Warning tags, more commonly known as red tags, indicate that:

  1. A gas-powered appliance is in “unacceptable condition”; and
  2. The person responsible for that appliance (be it the owner, property manager or another occupant) must take action to fix the conditions.

Depending on the seriousness of the problem, the technician may also be required by law to shut off the supply of gas to the appliance. And it’s not only furnaces that can be red-tagged – any gas-powered appliance, including boilers, water heaters and gas dryer units, can also be the target of a warning tag.

Why Was My Appliance Red-Tagged?

Licensed certified gas technicians are required by law to red-tag an appliance they find in “unacceptable condition.” They have the discretion to determine whether a furnace (or another appliance) should be red tagged, and if so, which type of tag it should be (more on this in the next section).

What counts as “unacceptable condition”? If your furnace or water heater has been red-tagged, it could be because:

  1. It has been damaged or has deteriorated in a way that impairs its safe operation.
  2. There is an issue with the condition of its piping, tubing or hoses.
  3. It is being used for a purpose other than that which it was approved.
  4. It has been altered in a way that impairs its safe operation.

In the case of residential heating appliances, option A or B are the most likely issues – chances are, you haven’t altered your equipment or used it for some unusual purpose. In any case, you won’t have to guess, because the tag will state the reason why your appliance has been red tagged (and a good technician should have taken time to explain the issue.)

With furnaces, a cracked heat exchanger one of the most common reasons for red-tagging. The heat exchanger transfers heat energy to the circulating air while safely containing the by-products of combustion; when it’s cracked, there is a chance those by-products (like carbon monoxide) could leak.

What happens next depends on which type of red tag you have received.

Types of Red Tags: Unacceptable Condition vs. Immediate Hazard

Different gas companies’ red tags work the same way. They’re all based on the standards set out in the regulation, so an Enbridge red tag means the same thing as a red tag from Union Gas or another distributor.

What matters more is the category of tag you get.

There are possible types or ‘levels’ of red tags a technician can dispense: Category “A” (immediate) or Category “B” (30-day). The choice will determine whether the appliance can stay on while it is being repaired.

Immediate Red Tag/Warning Tag Category “A”:

  • Means the licensed technician has found that the appliance’s condition poses an immediate hazard.
  • Requires the technician to shut off the supply of gas to the appliance immediately.
  • Bars the appliance from being used again until the unsafe conditions have been fixed and proof has been received by the gas company.

30-Day Red Tag Warning Tag Category “B”:

  • Means the licensed technician has found the appliance in condition unacceptable but does not believe it poses an immediate hazard.
  • Includes an expiry date (30 days from the day of the tag) that sets the deadline for when the appliance must be fixed.
  • Requires the gas company to shut off gas to the appliance if they do not receive proof that the appliance has been fixed by the 30-day deadline.

In other words, red tag Category A means the licensed technician shuts off your gas before they leave; red tag Category B gives you an opportunity to have the appliance fixed before that happens.

What Are My Options for Red Tag Removal?

When a licensed gas technician deems your furnace unsafe to the point of “unacceptable condition”, they are required by law to slap on a red tag.

But that doesn’t mean your furnace is done for.

The process for red tag removal in Ontario is as follows.

1. Call a Technician

Have a licensed certified gas technician inspect the appliance and make repairs as needed. It does not need to be the same technician or service company that issued the red tag.

2. Have the Appliance Inspected

Ask the licensed technician to inspect the appliance for the faults identified in the red tag.

The tech can either agree with the red tag designation (and recommend a course of action) or determine that the appliance is already safe. If the appliance is safe to use, the licensed technician can complete the “clearance” portion of the red tag and re-activate the appliance.

3. Send the Clearance Portion of the Red Tag to the Gas Company

Once it is completed, make sure the gas company receives the red tag clearance before the deadline. A reputable service company will take care of this step for you.

You may have heard of service companies offering “second opinions” for red tags in Ontario. These services involve the same red tag removal process outlined above. A certified gas technician visits the home, inspects the appliance, and determines whether it is unsafe. If everything’s fine, the tech fills out the clearance and re-activates the appliance.

Should I Get a Red Tag Second Opinion?

In Ontario, if a licensed certified gas technician finds an appliance in “unacceptable condition”, they are required by law to give it a red tag. There’s no room for argument.

What can be questioned is the conclusion of “unacceptable condition.” That’s where second opinions come in.

There are many cases where homeowners might rightfully question the technician’s call. Sometimes, the furnace gets red-tagged by one service company only weeks after it was serviced by another. Other times, the technician issued the tag without doing a thorough inspection or a proper combustion analysis.

Having your furnace red-tagged can be devastating. It puts you in the difficult position of weighing the cost of repairing a supposedly-dangerous appliance with the cost of replacing it outright, all while you and your family go without central heat.

If your furnace gets red-tagged, it always pays to have a second opinion from a servicer you trust. In a best-case scenario, the technician can remove the tag on the spot – otherwise, they can at least provide sound advice on whether you should repair or replace.

Remember you have the right to ask a technician for a copy of their license to prove they are certified.

For homeowners in the Greater Toronto Area and Hamilton, you can call or contact us for a free quote on red tag second opinion services from AtlasCare.

5 Reasons Why You Should Never Buy HVAC Parts and Equipment Online

When it comes to big purchases, how often do you check to see if you can find the item cheaper online?

Nowadays, it’s practically second nature to look up prices on the Internet before we buy. There are dozens of apps and websites dedicated to helping us do just that.

In many ways, the Internet has been a boon to consumers. It increases transparency on pricing and provides a wealth of information to help us make well-informed choices about how we spend our hard-earned cash.

However, this wealth of information can sometimes lead us down the wrong path.

Since the arrival of sites like eBay and Amazon, we occasionally receive calls from homeowners in the Greater Toronto Area who want us to install equipment or parts they have purchased online. Other times, we’ll be asked if we can source parts and equipment more cheaply from third-party reseller websites.

In both cases, the answer is no: AtlasCare will not install consumer-supplied parts equipment, nor use parts and equipment from a seller we don’t know.

Why not?

Below, we’ll explain why we don’t recommend buying HVAC parts and equipment online, and why AtlasCare declines to work with those parts.

1. Finding the Right Part for the Job Isn’t Easy

Suppose a service technician inspects your air conditioner, finds out what’s wrong, and quotes the necessary repairs at $800.00, including $450.00 for the cost of replacement parts.

Later, you search the parts on eBay and find them available for a fraction of that.

Why not buy the parts now, and have another technician install them later?

It seems simple enough, but shopping for HVAC and finding the right part for the job isn’t as simple as searching for it online. Many components look similar but are not compatible with all system makes and models. Parts are easily miscategorized or mislabelled.

2. The Trouble with Warranties

To most of us, a new furnace or air conditioner is a significant financial investment – one intended to last for years and years.

Warranties are vital in protecting that investment.

However, many manufacturers do not honour warranties on parts and equipment purchased directly by the consumer from a non-certified distributor.

There are valid reasons for these kinds of policies: manufacturers don’t want consumers to take on the risks of installing equipment themselves, and the return rate tends to be higher for products purchased online.

In addition to these consumer-sourced parts not being covered by the manufacturer’s warranty, just installing non-warrantied parts can void the warranty of your existing equipment.

When we install parts and equipment, we want to make sure our consumers are protected in the event of a problem. That’s why our equipment comes with an Unconditional Warranty. However, we cannot provide the same assurance with consumer-supplied parts.

3. No Recourse for Defective Parts

One of the benefits of sourcing our parts and equipment from trusted suppliers is the recourse it gives our customers in the event of a manufacturing defect.

To start, our technicians have enough familiarity with our products to notice many defects before the equipment even leaves our warehouse. We can then have the equipment replaced as soon as possible.

Unfortunately, consumers who purchase parts over the internet may not have the same eye for defects.

Worse, consumers who source parts from resellers have little to no recourse if the equipment turns out to be defective.

Even in a best-case scenario (the seller provides a replacement at no cost), the consumer still pays more than twice the normal service cost: once for initial installation, again for removal of the defective equipment, and a final appointment to install the replacement equipment.

4. Cheaper Equipment Can Have Unexpected Costs

If you found a site selling the latest iPhone for a mere $100 – no strings attached – you’d probably raise an eyebrow.

When an expensive item is suddenly available for cheap, there is probably a reason for it.

In the case of HVAC parts and equipment, there are several possibilities:

  • The equipment could have been opened once already, meaning it could be damaged or missing small parts.
  • The equipment could be counterfeit and lacking the minimum quality and safety standards set by the original manufacturer.
  • The equipment may have been salvaged and refurbished for resale.

If you want to guarantee you’re getting reliable, high-quality parts and equipment, a certified distributor is the only way to go.

5. There Are Better Ways to Save

It’s understandable that someone would consider buying their own equipment only and hiring someone to install it. Energy isn’t cheap, and we’d all like to save wherever we can.

However, buying equipment online isn’t the right way to save.

Instead, use that internet browser to search for rebates on heating and cooling equipment in Ontario – including the Save on Energy rebates offered by the IESO and manufacturer rebates through trusted names like Lennox.

Your installation will always go smoother when it involves warrantied, distributor-certified parts and a qualified installer you trust.


What is the Best Time of Year to Get a Furnace Tune-up? (and other important Q&As)

There’s no bad time to get your furnace inspected—ideally though before any cold weather hits. It is good idea to do it AFTER a season of use, since much of the maintenance is based on what the homeowner notices while using it. You’ll have plenty of time to get any repairs done or replace it before the first frost.


Why is it important to have regular furnace tune-ups?

When thinking of home maintenance, having a furnace tune-up may not be top-of-mind. Though much like a car, if you ignore it, a lot more things tend to break down, and repair costs could quickly start to add up. You get an oil change for your car whenever you need it, since you know that it will prolong the life of your car. Furnace maintenance is the same.

I just had a new furnace installed last year. Does it need a tune-up?

Many people think that if they put in a new system, they don’t need regular maintenance. Nothing could be further from the truth. Records of regular maintenance validates your current or extended manufacturer’s warranty and preserves the longevity of your new furnace.

How long does a furnace tune-up take?

Furnace tune-ups generally take about an hour to complete. Taking the time that is necessary to have a scheduled tune-up, even if it is working fine, will save you time, stress, and money in the long run.

What are the benefits of regular furnace tune-ups?

  • Reduce your energy bill by up to 30%
  • Your furnace will last longer
  • Prevent major breakdowns
  • Maintain your warranty
  • Will help keep your family safe and warm

How will a furnace tune-up keep me safe?

Furnaces produce heat through burning fuel, and it is important to ensure that this combustion process is efficient. A problem in the system could potentially cause a gas leak which can be very dangerous. An unchecked furnace also runs the risk of carbon monoxide leaks. Having annual furnace check-ups can detect any of these potential health and safety risks.

What can I expect from a furnace tune-up?

Qualified furnace technicians will run through a diagnostics and safety checklist covering everything from CO emissions, thermostats, fans, leakages, as well as checking and lubricating any moving parts. A full inspection is performed to check all working parts of your furnace and duct system. Any concerns will be addressed at this time.

Is there anything I can do to prolong the life of my furnace?

Along with scheduling regular furnace tune-ups, you can ensure your system is running as it should by:

  1. Replace your 1” furnace filter every 90 days.
  2. Replace your 4” or 5” furnace filter 1-2x per year – depending on household habits.
  3. Checking your thermostat and replacing its battery regularly.
  4. Making sure your air vents are open.

How long can I expect my furnace to last?

Depending on use, with regular maintenance you can expect your furnace to run between 10 to 15 years. One of the main reasons for early replacement is poor maintenance.

If you’re in the market for a furnace tune-up, contact us today for a quote!

What Does ‘Home Comfort’ Actually Mean?

Home comfort is important to your overall happiness and health—both physical and financial. Creating the ideal indoor environment includes several factors: air temperature, humidity and air quality. Read on to learn how these elements work together to optimize your home’s comfort level.


Heating and Cooling

The average homeowner spends a lot of money on household energy, especially to heat and cool our homes. How much you spend depends on where you live, and the length of the heating or cooling season. The forms of energy used to deliver ideal home temperatures also matter.

According to Stats Canada, natural gas is used by almost half of Canadian households, electricity is used by one-third, while wood is used by only 4%. However, wood used in wood stoves or fireplaces are often a secondary source, and more for the cozy ambience they create.

Ideal Temperatures

During the heating season when occupants are home and awake, temperatures should fall in the range between 20 to 22 degrees Celsius. When household members are asleep or away, between 16 to 18 degrees Celsius is recommended. Your home should be somewhat warmer for seniors and infants. Ensuring optimal night-time temperatures will allow you to get a better night’s sleep, as well as save on energy costs.


For energy savings in makes sense to regulate the temperature using a wall thermostat. Most thermostats include settings for daily and weekly programs. The newest generation of thermostats are the “smart thermostats”, that can be easily controlled from anywhere, using your iPhone, smartphone, or tablet.



The level of humidity in the air can affect your home comfort, as well as the proper functioning of your heating or air conditioning unit. If humidity is an issue with your home’s air quality, then you may want to consider a humidifier or dehumidifier. In the winter months, it’s essential to add moisture, while it is more important to have drier air in the summer.

Air Quality

Indoor air quality is important to protect the health of household members. Air pollutants can include mould, fungi, bacteria, house dust mites, pollen, and spores. Air contaminants come in the form of vapours, gases, and particles. You can protect your home’s air quality by taking various measures:

Air Ventilation and Circulation

One of the easiest ways is to use your heating, ventilation and air conditioning (HVAC) system. You can do this by setting your system to the “fan only” option. This option will move interior air and pass it through your filter system.

Ceiling Fans

Not only are ceiling fans attractive, they also serve a function by moving air around the room.

Exhaust Fans and Vents

Ventilation is especially important in the kitchen and the bathroom. Exhaust fans draw moist air outward and remove contaminants from the air. Make sure that your stove, dryer, and bathroom exhaust fans vent outside. Your home will also have exhaust vents in the attic which help warm air flow out from the roof.

Duct Cleaning

Having your home’s ductwork professionally cleaned will also protect your health and energy consumption costs. A lot of nasty stuff can collect in your ductwork, such as dust, cobwebs, fungus and even mould. With all this debris piled up, your furnace has to work harder to filter and push clean air throughout your home.

Smoke Detectors and Carbon Monoxide Detectors

Protect yourself and your family by installing at lest one carbon monoxide (CO) detector, and smoke detectors outside each bedroom, and sleeping area, and on each level of your home, including the basement.

Looking to learn more about the importance of home comfort and how we can help you achieve this? Contact us today for a free quote!