Oakville Awards for Business Excellence

Awarded for Excellence by the Oakville Community!

We are delighted and privileged to announce that AtlasCare has been awarded the RBC Royal Bank Large Business of the Year Award as part of the Oakville Awards for Business Excellence! On June 22nd at 8:00 PM, Roger and Michael Grochmal accepted this prestigious award on behalf of AtlasCare, in front of online audiences in a virtual awards ceremony showcased live on Facebook. If you were unable to tune in last night, please click here to view the award ceremony. Join with us in celebrating this achievement and recognizing the other businesses showcased.

Organized by the Oakville Chamber of Commerce and The Rotary Club of Oakville, it is truly an honour to be valued by our community. Many of our team members live in Oakville, and this city acts as the home base for our 50 service vehicles and 100 employees who continue to put our customers first.

The RBC Royal Bank Large Business of the Year Award recognizes businesses that have “more than 20 employees and/or primarily serves the provincial, national and international markets and/or generates approximately $10 million or more in revenue annually.” AtlasCare was assessed on our growth, reputation, innovation, investment within the business, and company practices! As many of you know, AtlasCare has been providing HVAC and plumbing services to our customers since 1932. During this time, we have developed relationships as a part of CEO Global Network and as a member of Nexstar, a North American-wide network of 650 residential home service contractors. Paired with our industry-leading best practices, training programs, and the ability to pivot to continue to serve our customers, we have seen exceptional growth. We are thrilled to have been judged on these qualifications, as our sole focus is to provide exceptional service to our community while creating an incredible place that nurtures success and wellbeing.

This award was made possible by the customers and team members have chosen to place their trust in AtlasCare, and we could not be more proud and humbled. Our core belief at AtlasCare is to be “always there when you need us,” and we can say with great pride that this has only been possible because the Oakville community has always been there for us!

We wish to congratulate our fellow award recipients for their incredible work and dedication, as well as their influence in the Oakville community. We are proud to live and work in Oakville and the surrounding area and are looking forward with eager expectation for what is in store.

Photo of Roger Grochmal standing in front of an AtlasCare banner

Summer Has Fully Arrived – June 11th Update

This is the third week in a row where we will be experiencing 30°+C temperatures. The result is that with

the volume of air conditioner repairs that we have had to perform, we have had to re-schedule many prebooked annual AC maintenance visits and we will be in the same situation this week. We truly appreciate the patience and consideration in making room for those who have no cooling and need us to respond.

Despite our best efforts, COVID continues to challenge our ability to get things done in as timely a manner as we would all like. There are a number of issues we have to deal with.

  • Everything just takes longer
    • Our customers have to wait for us, AtlasCare has to wait on our local distributors and they in turn have to wait on their plants in the United States.
    • Extra time is required on every call to implement all of the hygiene practices we need to do to keep everyone safe.
    • We still have a few staff members off dealing with issues of personal health vulnerabilities and caregiving responsibilities related to the pandemic. We have brought on 8 new technicians and are looking for more. As they get up to speed, our response times will improve.
  • Scarcity is starting to develop
    • Yesterday when I went to the grocery store, I had a list of some 2 dozen items to pick up. The supermarket was out of stock on 6 of them. Similarly, we are now seeing supply issues with some original equipment manufacturers (OEMs) for both new equipment and warranty repair parts.
    • COVID outbreaks in several manufacturing and distribution plants in both Mexico and the United States has disrupted supply chains. Depending on the issue, there is only so much we can do with a temporary repair. There are instances where repair parts are being estimated to take weeks instead of days to get here.
    • At AtlasCare, we have a good inventory of parts and replacement equipment for our key suppliers in our warehouse. We evaluate our inventory daily and reorder as needed.

The staff at AtlasCare are working flat out every single day. We are proud of the dedication and hard work they are demonstrating to look after each and every customer issue. Thank you to everyone who took the time to provide us with an online review. Feedback is important and is very much appreciated.

Stay healthy and safe everyone!

Roger Grochmal, P.Eng.


mental health

Mental Health and Wellness Resources You Can Trust

2020 has been a year for the history books. What began with jovial celebrations and resolutions for making this year ahead one to remember and look back on fondly, has resulted in a true test of who we are as businesses, families, and individuals. COVID-19 has altered every aspect of our daily lives. While some individuals have thrived during this time, others have faced hardships that have also impacted their mental health and wellness

Mental health and wellness have become a topic of conversation across the country thanks to Bell Let’s Talk, an initiative “designed to raise awareness and combat stigma surrounding mental illness in Canada.”A stigma has typically surrounded mental illness, preventing individuals who are struggling, to speak up. The goal of organizations across the GTA, and our goal at AtlasCare, is to create a space where open conversations can be held and support can be provided on any required level.

We all need to feel supported, and have the opportunity to chat with others regarding the struggles we are facing, whether it’s related to what is taking place in the world at this time, or not. We are truly in this together, and that means that everyone should have access to the support they need.

While this list is not extensive, we hope it can act as a hub of information that you can make use of, or pass on to others who may find it helpful. The professionals who offer these services understand that it can be challenging to share what is taking place in our lives, and ensure that you feel comfortable throughout the entire process. To get to know the specific offerings of each organization, please contact them directly.

If you are in urgent distress, please dial 911 immediately.


Toronto Distress Centre416-408-4357


Kids Help Phone – 416-586-5437

Toronto Rape Crisis Centre416-597-1171 

Distress Centres Ontario416-486-2242

Good2Talk Post Secondary1-866-925-5454 (Students Helpline)

Crisis Services Canada1-833-456-4566

First Nations and Inuit Hope For Wellness Helpline1-855-242-3310